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Waiter / waitress

1.00 to 10.00 Years   Al Kuwait, Kuwait   10 Sep, 2021
La Francaise Catering-Nagwa Hail w Zafaran
1 Jobs Openings
Job LocationAl Kuwait, Kuwait
EducationNot Mentioned
SalaryNot Mentioned
IndustryCatering, Food Service, & Restaurant
Functional AreaNot Mentioned

Job Description

  • Informs guests about the special items for the day and menu changes if any
  • Suggest food and beverages to the guest and also try to upsell.
  • Take food and beverage orders from the guest on the order taking pads or on the handheld Point of sale (POS) system
  • Obtaining revenues, issuing receipts, accepting payments, returning the change
  • Performing basic cleaning tasks as needed or directed by supervisor
  • Filling in for absent staff as needed
  • Punch the order on the POS machine and make sure to enter the special requirements made by the guest while ordering the food
  • Communicate to the guest and provide assistance with their queries
  • Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction
  • Server food and beverage to the guest as per the course of order
  • Observes guests and ensure their satisfaction with the food and service
  • Promptly respond to guest with any additional request
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering
  • Desserts and drinks, removing courses, replenishing utensils, refilling glasses
  • Prepare mixed drinks for service to your customers table
  • Adhere to grooming and appearance standards consistently
  • Understands and can communicate products and services available at the shop
  • Must have some familiarity with basic cooking skills
  • Assist bus persons with stocking and maintain the restaurant par stock levels and side station
  • Help other areas of the restaurant such as answering telephones and completing financial transactions
  • Tally the Credit Card settlements for the day with the batch closing report from EDC machine
  • Close the shift on the POS terminal

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