Work closely with the Manager to ensure correct stock levels are available from central distribution area, to assist the operational Food and Beverage team
?Ensure strict compliance with all relevant Hygiene and Safety legislation and requirements
?Ensure that the industry standard with regard to safety and hygiene
Champion a training culture within the Food and Beverage team to ensure succession planning, and a culture that exceeds the very best the industry has to offer
?The Operations Manager will constantly review the product range to ensure that all key quality standards are maintained
The job holder will assist the Food & Beverage Director with managing Health & Safety and Food Hygiene, ensuring there is strict compliance with all legislation
?They will also collate and disseminate food safety alerts when appropriate and be responsible for ensuring departmental compliance with the group health and safety policy
They will also manage the external food hygiene consultant, and the resulting reports
The Operations Manager will be required to work with the Security Manager to deliver an effective loss prevention scheme
The job holder will be responsible for maintaining and helping enforce the agreed brand standards for each unit by conducting and managing monthly audits
?This will involve all planning associated with each event, right through to delivery
?The Operations Manager is responsible for all trade press subscriptions and ensuring relevant information is passed on to the Restaurant Managers and Assistant Managers
They will also liaise with the Sales and Marketing team and Food and Beverage Director to collate and respond to all customer correspondence, ensuring this is communicated to the entire Food and Beverage team, where appropriate
?They will maintain the F&B Management invoices and journals, manage and monitor expenditure associated with catering equipment repair, manage the asset register and assist in budget setting each year for the department
?They will also manage the incentive scheme, allocating and verifying spending and assisting in report analysis on stock and sales, highlighting and acting on any anomalies
?The Operations Manager will create and be required to operate within efficient labour budgets for each season, tracking labour spending and providing input regarding capital projects and initiatives
They will also take full responsibility for managing and meeting all committed budgets related to the Staff Restaurant
?They will consistently review products delivered to ensure KPIs are met and take up any shortcomings with suppliers
The job holder will need to be conversant in latest trends in food nutrition for our target audience and contribute to the ongoing nutritional developments
The Operations Manager is expected to provide constant leadership, counselling, advice and feedback to their peers
They must provide an environment of openness and trust, with constant feedback and performance coaching
