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Specialist- Fraud Risk- Digital & Consumer Protection

1.00 to 10.00 Years   Abu Dhabi, United Arab Emirates   28 Sep, 2022
First Abu Dhabi Bank
1 Jobs Openings
Job LocationAbu Dhabi, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Company DescriptionNow it?s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We?re looking for the brightest and best to help us reach our goals and we?ll also help you reach yours.Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.Core Responsibilities:-

  • Analyze fraud incidents/trends and obtain inputs from various anti-fraud teams (Cards Fraud FRI, FR FLOD etc.) and use that to identify practical controls for fraud prevention
  • To work closely with FAB IT, Digital and other business groups to ensure fraud controls are inbuilt at the product/channel conceptualizing stage to prevent frauds
  • Ultimately fraud incidents and losses should reduce
  • Ensure all the requirements related to consumer protection are fulfilled from fraud risk perspective.
Specific Accountabilities:-
  • Ensure each and every digital journey/offering is evaluated for fraud risk at the design stage itself before it gets finalized
  • Engage with teams in digital, IT and products to ensure FRI has a say in the journey/offering/product program without any impact on the costing and go to market timelines
  • Work closely with Fraud prevention & detection, monitoring, projects, investigation and governance team to enhance knowledge about on-going fraud trends
  • Participate in industry meetings, liaise with external entities to identify fraud trends and test controls
  • Design the UAT from FR perspective so that controls are tested before new product/process goes live
  • Implementation of recommendations to address frauds with customers
  • Reporting requirements to the internal/external stakeholders due to fraud
  • Tracking of deliverables which are joint responsibility with other teams in the bank around customer awareness, staff awareness, trainings etc.
  • Ensure all fraud related requirements of Consumer Protection as per CB UAE requirements are delivered effectively, efficiently and timely.
  • Ensure periodic awareness within FRI team of the Consumer Protection requirement, of the enhancements and changes in Digital journey.
Qualifications
  • Graduate / Post graduate
  • Certified Fraud Examiner, Information/digital security, AML related certification
Experience:-
  • Minimum of 5 years of experience in fraud prevention/investigations with focus on digital channels
  • Experience of using technology to prevent//detect frauds
Value-based Behaviors:-
  • Trusted, Knowledgeable, Collaborative, Enterprising
Should not get intimidated, able to perform under pressure and with tight timelines, should be self-motivated and having high emotional intelligence so that external factors do not affect the work ethics.Technical Competencies:-
  • Knowledge of banking products, channels and fraud schemes including those related to Corporate Banking, Treasury, IT and Operations and Personal banking group as well as fraud schemes on digital channels
  • IT knowledge to ensure technology is used to prevent frauds
  • Excellent Oral and written Communication skills.
Additional InformationThis role is responsible for ensuring Fraud Risk controls are inbuilt as part of digital journeys, products and processes. Job holder would work closely with different units within Fraud Risk & Investigation to ensure FR concerns are addressed at the conceptualization stage for digital/channels/offerings without any cost overruns or impact on the ?Go to? market: timelines.The job holder would own the consumer protection related requirements at GFRI

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