Responsible for managing customers in UAE market by providing piping and fitting solutions based on their requirement and achievement of sales, GP and payment terms targets as per the business plan
Collects information about projects / customers allocated and plan the sales accordingly in consultation with manager
Builds relationship and credibility with customers / consultants
Ensures all procedures related to credit management is done as per the credit management policy of the company Evaluates and performs background checks of all new customers through KYC by taking advise from the manager and see that all relevant documents are available
Promotes the brand through service and thereby improving repeat sales with the customers
Ensures all queries are attended and responded within stipulated lead-time
Ensures all quotes are accurate and right in all aspects and follows up for LPO
Increases cash sales with the customers
Meets consultants and contractors for product approval and listing Achieves targets as per the business plan in terms of sales, Conversion, GP and payment terms.
Ensures all relevant records on sales are in the system and retrieves records whenever required
Follows up internally for Product quality and delivery as per the customer requirements
Visits sites for project progress and coordinates for dispatch as per the project schedule
Follows up for payment and collects as per the agreed terms
Coordinates with other functions for smoothing functioning of sales department in satisfying the customer needs
Key deliverables
Sales target in terms of value including cash sales
