Principal Architect- Customer Relationship Management

Job Description

Job Purpose:

• FAB, the UAEs largest bank and one of the worlds largest and safest institutions, offers an extensive range of tailor-made financial solutions, products, and services. Headquartered in Abu Dhabi the banks international network spans five continents.
• FAB Customer relationship management (CRM) team is responsible for FABs Customer relationship management (CRM) systems and the ecosystem around them. Customer relationship management (CRM) team provide the CRM that enable and support our consumer (retail), corporate and investment banking businesses.

• Define the technical strategy and architecture vision for FAB Customer relationship management (CRM).
• Think big and build foundational / reusable solutions and services that will help lines of business to use these solutions, where applicable, instead of building their own.
• Assist in the career development of others, actively mentoring other members of FAB architecture and developer community on advanced technical issues.
• Exert technical influence over multiple teams, increasing their productivity and effectiveness by sharing your deep knowledge and experience.
• Lead or contribute to multiple simultaneous product development efforts and/or technology initiatives.
• Building modern Customer relationship management (CRM) systems and act as a technical leader and exemplary practitioner.
• Deliver artifacts that set the standard for engineering excellence, from designs to implementations.
• Establish technical standards and drive FABs overall technical architecture and engineering practices.
• Produce both detailed technical work and high-level architectural designs.
• Demonstrate exceptional strong technical skills, strong business acumen, analytical skills, and be able to deal with ambiguity in a fast-paced environment.

• Bachelors degree in Computer Science or equivalent experience.
• Deep and practical expertise architecting, designing on Microsoft Dynamics 365
• Expertise in building or modernizing CRM systems.
• Expert knowledge in reliability, performance, scalability, enterprise system architecture, and engineering best practices.
• At least 5 years heading large-scale software projects.
• Excellent verbal and written communication skills.Ability and experience in translating functional and non-functional requirements into solution/feature/component design and service architecture

• Experience with API Gateways
• Experience building and running containers on Kubernetes.
• Experience with automated deployments using CI/CD pipelines.
• AWS or Azure solutions architect certified.

Keyskills :

About Company

FAB, the UAE’s largest bank and one of the world’s largest financial institutions offers a an extensive range of tailor-made solutions, and products and services, to provide a customised banking experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.
Headquartered in Abu Dhabi, in Khalifa Business Park, the bank’s international network spans over 19 countries, across the world, providing the global relationships, expertise and financial strength to support local, regional and international businesses seeking to do business at home and abroad. In line with its commitment to put customers first, to Grow Stronger, FAB will continually invest in people and technology to create the most customer-friendly banking experience and will support the growth ambitions of its stakeholders across the global network in which the bank operates.