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Officer- Recovery

1.00 to 10.00 Years   Abu Dhabi, United Arab Emirates   06 Jul, 2022
Job LocationAbu Dhabi, United Arab Emirates
EducationNot Mentioned
SalaryNot Mentioned
IndustryOther Business Support Services
Functional AreaNot Mentioned

Job Description

Company DescriptionNow it?s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We?re looking for the brightest and best to help us reach our goals and we?ll also help you reach yours.Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.Collection Activities:

  • Follow up on all allocated overdue accounts and ensure resolution as per the target assigned (monthly).
  • Ensure that the individual targets based on both Efficiency and Productivity parameters are met on a monthly basis
  • Obtain detailed information about the overdue customers and the same is documented on collection system for future trails on the account.
  • Negotiate with the customer wherever applicable and reach out for a settlement in consultation with the Manager, Collections / Head, Collections as necessary
  • Ensure that the collection process is carried out within the framework of code of conduct and keeping in mind the reputation of the bank
  • Any other customer follow up action as required by the Bank from time to time
Legal, regulatory and compliance:
  • Ensure compliance with local legal and regulatory requirements and report any legal and regulatory developments which impact or may impact the collection activities / legal actions.
  • KYC (Know Your Customer)
  • AML (Anti Money Laundering)
KEY PERFORMANCE INDICATORS
  • Adherence to Collection Policies and Procedures
  • Adherence of Collection Targets / Budgets
  • Ensure compliance whilst dealing with Customers
  • Nil High Risk Audit observations.
Qualifications
  • Bachelor?s Degree
  • Minimum of 3-4 years collections experience (Fresh Graduates will also be considered for front-end /low risk collection activities at a lower salary).
Skills set required:
  • Excellent Communication skills
  • Basic banking knowledge
  • Strong negotiation skills
  • Good computer skills
Additional InformationKEY INTERACTIONSInternal? Collections Team Leaders, Managers? Consumer Banking Operations? Branch Managers,? AuditorsExternal? Collection Agencies,? Lawyers and other Government Authorities? Companies on the Target Listing,? Customers / Representatives

Keyskills :

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