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Customer Care Agent

3.00 to 5.00 Years   Abu Dhabi, United Arab Emirates   17 Jan, 2022
Kawader HR Consultancy
1 Jobs Openings
Job LocationAbu Dhabi, United Arab Emirates
EducationBachelor's degree / higher diploma
Salary$1,000 - $1,500
IndustryRecruitment & Employee Placement Agency
Functional AreaNot Mentioned

Job Description

One of our clients in health care industry offers advisory services to corporations and government clients in UAE, intends to recruit Customer Care Agent for call center. The successful candidate is required to perform the following duties:

  • Receive customers inquiries, feedback and complaints through inbound calls
  • Capture and register feedback in the system
  • Channel customers feedback and conduct follow-ups when required
  • Conduct outbound calls for various advisories i.e. reminders on renewals, campaigns etc.
  • Perform duty on shifts and public holidays as per business requirement
  • Implement policies and procedures as per published guidelines

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